My Records
👩💻 Goals progress
- Goal 1: Increase customer satisfaction ratings by 10%.
- Implemented customer feedback surveys and received positive responses, increasing satisfaction ratings by 5%.
- Planned customer appreciation event for next month to further enhance satisfaction.
- Goal 2: Complete the certification course in project management.
- Completed four modules of the course and passed all assessments.
- Currently working on the final project submission.
📖 Learnings
- Attended a workshop on effective time management techniques and implemented new strategies to improve productivity.
- Explored new marketing tools and gained proficiency in digital advertising platforms.
🙌 Accomplishments
- Completed the website redesign project and launched it successfully.
- Closed three major deals, exceeding the monthly sales target by 20%.
- Implemented a new customer support system, resulting in improved response times.
🔆 Highlights
- Faced resource constraints while working on a high-priority project, which required coordinating with multiple teams to overcome.
🔻 Lowlights / Concerns
- Faced resource constraints while working on a high-priority project, which required coordinating with multiple teams to overcome.
- Question: Can we discuss potential growth opportunities within the company and explore avenues for professional development?
- Concern: Address team communication challenges and explore strategies to improve coordination.
🖥️ Meeting Agenda
Topics to discuss
- Feedback on recent client presentation to improve pitching skills and enhance client engagement.
- Support needed in acquiring additional resources for an upcoming project with tight deadlines.
- Suggested implementing a knowledge-sharing platform to facilitate better collaboration and information exchange within the team.
- Proposed conducting monthly cross-departmental training sessions to enhance inter-team skills and knowledge transfer.
Overall Reflection
Overall, the month of April was productive and rewarding, with notable achievements in project delivery, personal growth through learning opportunities, and positive contributions to team collaboration.
Action items
- Schedule a feedback session for the recent client presentation.
- Coordinate with HR to explore training resources for the team.
- Discuss resource allocation and project deadlines for the upcoming project.